Thank you for your interest in our products. The information below are general delivery times. Due to our special relationships with vendors, we can sometimes pull a rabbit out of a hat. We try never to say NO. We will make every effort to get your order to you in time whether by...
Group A: Allow 3 weeks for delivery. For addresses in the following states, allow 2 weeks - NY, NJ, NH, MA, PA, RI, VT, CT
Group A RUSH: If you need delivery faster, your choice of font will determine the production time. Using the following fonts will shave off 3-4 business days - Caslon, Cheltenham, Coronet, Garamond Italic, Hauser, Tempo and Wave.
RUSH SHIPPING: We use UPS next day air, second day air and third day air. Any order requiring expedited shipping needs to be called in to 512.323.0600.
Group B: Printing anything from these collections requires a plate that takes 7 business days to make. Please allow about 22-24 days for delivery. For addresses in the following states, allow 14-16 days – NY, NJ, NH, MA, PA, RI, VT, CT
RUSH SHIPPING: Same as Group A
Group C: These non-personalized bags are usually in-stock and can ship out within 2 days.
Allow 7-10 days for delivery
Allow 21 – 24 days for delivery
Some products offer a PAID RUSH and /or RUSH SHIPPING.
If you need any of these products expedited, call in your order to 512.323.0600
All of our products are first quality and fully inspected before shipping. If you are not satisfied with your purchase, please call for authorization to return. All returns must be made within 10 days of receipt, in its original packaging and unused. You will be credited your purchase price less shipping charges and a restocking fee of 15%. Personalized and food items may not be returned. Please file a claim with the carrier for any boxes that arrive damaged.
All orders are shipped via FedEx ground.
If you would like us to rush your order, please call us during our regular office hours.
Favors You Keep - Austin Texas
Monday-Friday: 10am-6pm CST
We will always try to accommodate your needs.